Healthcare Finance News August 4, 2021
Between offering routine health exams, vaccine administration and preventative medical screenings, retail pharmacies are increasingly becoming a one-stop shop for consumers’ health and wellness needs.
In fact, more than half (51%) of retail pharmacy customers say they’ve used health and wellness services at their pharmacy over the last year, according to the J.D. Power 2021 U.S. Pharmacy Study.
This follows an upward trend over recent years, as 48% in 2020 and 43% in 2019 said they’d used pharmacy health and wellness services during the year.
J.D. Power made these findings based on survey responses from 12,646 pharmacy customers who filled a prescription during the three months prior to the survey period of September 2020 through May 2021.
When customers...
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