HealthLeaders Media September 27, 2018
A large majority of survey respondents, 72%, said there is no connection between the cost and quality of medical services.
An increasing number of patients, especially millennials, are price shopping for their healthcare, and that price information is influencing their choices, a new survey shows.
The 2018 UnitedHealthcare Consumer Sentiment Surveyfound that more than one-third of respondents (36%) said they have used the internet or mobile apps during the past year to compare the quality and cost of medical services.
That’s up more than four percentage points from just a year ago.
It’s also a 257% increase from 2012, when just 14% of people said they had done price shopping.
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