Physicians Practice September 12, 2024
Actionable patient data lives in your digital engagement tools — use it!
The COVID-19 pandemic caused a shift in health care. From exposing health equity concerns to stressing inpatient capacity to highlighting the human toll of delivering care, we have learned that our health care system is imperfect, but there are some bright spots on which we can capitalize.
Patients once again are becoming the central players in the health care delivery system, and their experience in that system matters. How they are engaged in their care matters. And because of this, patient experience matters more now than ever.
Improving the patient experience is a major step toward delivering on the promise of true patient-centered care, and by looking at...
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