Healthcare Innovation February 16, 2023
Senior leaders at the Kauai Region of the Hawaii Health Systems Corporation have been walking the journey of transforming their revenue cycle management processes through automation
If there’s one area in which the leaders of so many patient care organizations, particularly those not richly resourced, continue to struggle, it is in the area of revenue cycle management (RCM). That certainly was true for the Kauai Region of the Hawaii Health Systems Corporation (HHSC), a public health system for the state. The Kauai region is based in Waimea on the island of Kauai. HHSC encompasses two critical access hospitals on the island.
With the help of professionals from the Kansas City, Mo.-based Cerner (now Oracle Cerner), the HHSC leaders implemented...