Military Times March 7, 2022
Veterans Affairs officials are downplaying a technology problem that forced its new electronic medical records system offline at a Washington state medical center last week, but lawmakers say the event raises more concerns as the department prepares to deploy it to new sites.
Last Thursday afternoon, the director of the Mann-Grandstaff VA Medical Center told employees in an email to stop using the new health record system because of emerging problems. “Assume all electronic patient data is corrupted/inaccurate,” he wrote.
The action, first reported by the Washington Spokesman-Review, halted routine services such as filling prescriptions, conducting laboratory tests and even delaying some medical appointments.
VA officials said the technical issues were corrected by Friday morning,...
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