Commonwealth Fund March 20, 2024
TOPLINES
A team at Massachusetts General Hospital took quick action during the COVID-19 pandemic to ensure Spanish-speaking populations in the Boston community that were disproportionately fighting for their lives would be understood
Spanish-speaking clinicians at Massachusetts General improved quality of care and patients’ experiences by communicating with and caring for patients during the early COVID-19 surge in Boston
That night I couldn’t sleep. We needed to do something. Our community was being decimated by COVID, and when patients with limited-English proficiency (LEP) were admitted, not only did they have to fight COVID, they had to fight to communicate, to understand their caregivers, and to be understood. This was just too much to take amidst all the suffering. Action was needed.
...Today's Sponsors
Today's Sponsor