HealthLeaders Media June 2, 2020
Novel approach utilizes RPA, AI, and Apple Watches to unite multiple functions onto one platform to improve the patient experience and create administrative efficiencies for provider practices.
KEY TAKEAWAYS
– The health system is partnering with Notable Health to automate multiple tasks for physician offices and clinics, from patient check-in to checkout, as well as provider dictation and ordering tests.
– The solution involves Robotic Process Automation, artificial intelligence, Natural Language Processing (NLP), and physician-worn Apple Watches.
– ROI may include improved patient experience scores, greater physician efficiency, and cleaner claims.
Is it possible for a single technology platform to improve the patient experience from check-in to checkout, while simultaneously reducing the administrative burden for physicians and front office staff?
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