MedCity News October 17, 2025
Marissa Plescia

Cohere Health and Microsoft have teamed up to use ambient listening and AI to simplify and speed up the prior authorization process, part of a broader industry shift toward reducing paperwork and improving care at the point of service.

Prior authorization companies are moving into ambient listening, while ambient listening companies are expanding into prior authorization — a trend underscored by yet another partnership bridging the two spaces.

On Thursday, Cohere Health, a clinical intelligence company working to improve the relationship between payers and providers, announced a collaboration with Microsoft Dragon Copilot to advance prior authorization. It comes shortly after Highmark Health and Abridge launched a similar partnership aiming to streamline prior authorization through ambient AI.

Through the Cohere and...

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