Fierce Healthcare August 21, 2024
Noah Tong

The Centers for Medicare & Medicaid Services (CMS) issued a new report Tuesday detailing total complaints related to the No Surprises Act and Affordable Care Act compliance.

Providers and consumers earned $4.18 million in relief after the agency received more than 16,000 complaints, as of June 30. More than 12,000 complaints were tied to the No Surprises Act compliance, while 248 were about Affordable Care Act compliance. About 3,000 cases are still open.

Of the No Surprises Act complaints, 10,300 were against providers, facilities and air ambulance services. Just 1,777 complaints were made non-federal governmental plans and issuers. Approximately 35% of closed cases found no violation.

Most complaints against providers and air ambulance services...

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