Chief Healthcare Executive June 10, 2021
Following authorization from the CMS, the healthcare survey specialist will create methods to gauge patient experience.
Press Ganey was recently granted authorization by CMS to deploy the Primary Care First Patient Experience of Care Survey (PCF PECS).
The program comes as part of CMS’s five-year plan to improve quality and patient experiences while keeping costs low for patients receiving primary care. Press Ganey will begin administering surveys during the inaugural PECS administration period starting Sept. 28 and ending Dec. 21, 2021. The surveying firm will continue to administer surveys throughout the rest of the five-year program.
The CMS intends to measure the impact of the Primary Care First Model, a payment model that supports the delivery of value-based care, by...