McKinsey May 24, 2024
Chhavi Arora with Emily Wu, Hamilton Williams, and Isabelle Tamburro

A cloud transformation has a much greater chance of success if companies know what to track—and how to track it.

The promise and peril of cloud is a common refrain in many C-suites: huge economic potential and regularly underperforming reality. What’s much less clear, however, is what to do about it.

Out of the more than 80 enterprises McKinsey profiled for its CloudSights database, 40 percent have found limited value in their cloud programs. In addition, half of companies five or more years into their cloud journey still have not achieved 20 percent cloud adoption. The underlying causes are often hard to pinpoint and articulate, or are simply caught too late to stop the damage. Even for companies that are...

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