Closing the Satisfaction-Use Gap of Telehealth in Oncology

Medscape December 6, 2024
Richard Mark Kirkner

People with cancer, whether they’re undergoing treatment or are in palliative care, like using telehealth to interact with their oncologist. That’s what a number of studies in oncology have found. However, after telehealth encounters peaked in 2020 during the height of the COVID-19 pandemic, they have been steadily declining.

A high percentage of patients with cancer who use telemedicine — 74% — rated their first telemedicine visit as good as or better than an in-person visit, researchers from Memorial Sloan Kettering Cancer Center (MSKCC) in New York City reported in November in JAMA Network Open.

“What we found is that there is very high satisfaction with telemedicine that has remained consistent across the years from 2020 to 2023,” Sahil D....

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