Healthcare DIVE November 4, 2024
Improving patient care by identifying and addressing potential gaps is essential for better patient outcomes. Yet, providers are often unaware of these gaps, and the current methods payers use to communicate this information are inefficient. Currently, providers must proactively log into multiple payer portals to access alerts on care gaps for their patients, adding to their already overwhelming workload.
Providers today rely on a range of clinical support tools, sometimes managing between six and twenty different technologies. Most of these tools exist outside their Electronic Health Records (EHRs), making them cumbersome to access. This growing dependence on external tools has created what’s known as the “crowded desktop” problem, where essential clinical insights are often lost amid...
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