Patient Engagement August 16, 2022
Sara Heath

Healthcare providers need to close the loop scheduling appointments and addressing digital health literacy in order to truly close the digital divide.

It’ll take more than improving patient access to health IT to close the digital divide, according to a new assessment from the VA’s Office of Inspector General.

The OIG report found that a program aiming to close the digital divide successfully distributed health IT to veterans in need, but actual patient utilization was low. Despite expanding patient access to the health IT needed for things like video consults, the digital divide remains, the OIG report concluded.

The digital divide is an emerging social determinant of health that got a lot of time in the spotlight during the...

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Topics: Digital Health, Health IT, Patient / Consumer, Provider, Survey / Study, Technology, Trends, VA / DoD
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