Healthcare Innovation June 28, 2019
Chicago clinic finds social engagement the most requested category of services
Provider organizations ranging from free clinics to rural hospitals are experimenting with tools and services that help them connect patients with community services such as housing, transportation and food pantries. Although closing the referral loop can be challenging, anecdotally some facilities say the screening process and follow-up seem to be having an impact on readmissions and outcomes.
Clinicians at CommunityHealth, a free clinic in Chicago for adults who are low-income and uninsured, has started using a referral platform for social service help. Based on its patients’ individual needs, language preference and a maximum distance they are willing or able to...
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