Becker's Healthcare October 21, 2024
Jakob Emerson

Cleveland Clinic has embarked on a new initiative aimed at helping other health systems free up resources for better care by adopting the best procurement and benchmarking practices from other industries to reduce indirect costs.

Becker’s sat down with Cleveland Clinic’s executive director of sourcing and vendor management, John Dockins, to chat about strategies for optimizing non-clinical procurements.

Questions: What challenges in non-clinical procurement do health systems commonly face?

John Dockins: Many health systems or hospitals don’t yet have dedicated staff or subject matter experts on the indirect side of operations. This includes areas like facilities, IT services, and labor. It’s not uncommon to find that the business unit within the hospital or health system is actually responsible for finding...

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