GeekWire August 30, 2024
Amazon will make its Alexa voice assistant more conversational with help from Anthropic’s Claude artificial intelligence technology, Reuters reported Friday morning, citing interviews with five people familiar with the matter.
The Seattle-based tech giant is attempting to catch up to the capabilities of OpenAI’s ChatGPT, which has expanded beyond text-based interactions via an increasingly sophisticated voice chat feature.
Reuters reported previously that Amazon plans to charge a monthly fee of $5 to $10 for users to access the more conversational version of Alexa, while still offering a more basic version of its voice assistant for free.
The decision to leverage Anthropic’s technology came after homegrown versions of Alexa’s generative AI responses “simply struggled for words, sometimes taking six or seven...