KevinMD January 12, 2026
Last week, I spent over two hours on a prior authorization for a patient who needed a medication she’d been stable on for years. Two hours of hold music, transferred calls, and faxed forms, while patients waited.
That same week, Anthropic announced Claude for Healthcare: An AI system that can verify coverage requirements, build claims appeals, and streamline prior authorizations in minutes. OpenAI launched ChatGPT Health days earlier. Both promise to liberate physicians from the administrative quicksand that’s drowning us.
My first reaction was relief. My second was a question every physician should be asking: What happens when AI becomes better at navigating health care than we are?
The administrative burden is killing us
Let’s be honest about where we...
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