PYMNTS.com April 15, 2024
From enhancing productivity and efficiency to revolutionizing customer experiences, artificial intelligence (AI) could reshape the future of work and commerce.
PYMNTS interviewed Javed Khan, senior vice president and general manager of Cisco Collaboration, to gain a deeper insight into this technology. Khan oversees the Webex product portfolio, including collaboration devices, the Webex Suite, and more. He shared his thoughts on how AI is already changing the work landscape and what we can expect in the years to come.
“A commonality with most technological advancements throughout history is that they ultimately delivered a significantly better experience than before. AI will be no different,” Khan said. “In fact, we’re already seeing the benefits that AI can bring to the workplace and...
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