Fierce Healthcare November 17, 2023
Noah Tong

Welcome to this week’s Chutes & Ladders, our roundup of hirings, firings and retirings throughout the industry. Please submit the good news—or the bad—from your shop, and we will feature it here at the end of each week.


As reported earlier this week, Centene has appointed Susan Smith as its new chief operating officer. She will be tasked with leading core business operations, population health work, provider experience, the enterprise transformation office and quality.

“Susan is a seasoned operator who brings extensive experience in the government-sponsored payer space,” said Centene CEO Sarah London in the release. “Her operational expertise in quality and customer experience, proven track record and leadership during transformational times—coupled with her steadfast commitment to the members...

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