HealthsystemCIO.com January 21, 2025
In this interview, Anthony Guerra, Founder and Editor-in-Chief of healthsystemCIO, speaks with Shakeeb Akhter, Senior Vice President and Chief Digital & Information Officer at Children’s Hospital of Philadelphia (CHOP), about the institution’s ambitious digital transformation journey.
Leading a multifaceted team, Akhter discusses how CHOP is advancing through strategic investments in AI, automation, digital patient experience, and technology-enabled care models, all aimed at enhancing care for pediatric patients. Akhter explains how CHOP’s enterprise AI strategy is purposefully designed to drive innovation across the organization while staying agile with the rapid AI advancements. Akhter highlights the importance of financial fluency, interdisciplinary governance, and his philosophy on tackling real clinical and operational issues, rather than chasing technological trends. His approach aims at delivering...