Forbes January 25, 2026
OpenAI’s launch of ChatGPT Health on January 7, 2026 marks a pivotal moment in healthcare AI — not for introducing groundbreaking technology, but for exposing the fundamental tension between consumer empowerment and healthcare system readiness. With over 230 million people already using ChatGPT for health inquiries each week, OpenAI is simply formalizing what patients have long been doing in the shadows: taking control of their fragmented health data.
Here lies the paradox: while consumers race ahead with AI-powered health management, healthcare systems remain paralyzed by the very infrastructure problems outlined in my previous analysis of the $40 billion healthcare AI failure — the EMR divide that continues sabotaging progress.
The Consumer AI Revolution That Healthcare Systems Cannot Match
ChatGPT Health...
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