HIT Consultant September 10, 2021
The adoption of chatbots and virtual assistants, coupled with the integration of artificial intelligence and machine learning technology, has revolutionized the healthcare industry. In many ways, chatbots have become ubiquitous, providing a more optimized user experience through digital means.
The healthcare industry has already benefited immensely from this technology, namely through greater access to valuable services and information, more accuracy in determining what care patients require, and reduced costs for patients and providers alike. Below, I take a deeper look into these benefits.
Improved Access to Quality Care and Information
For many patients, actually visiting a physician or specialist can be challenging; the commute often takes a considerable amount of time, which is difficult for working individuals and those without...
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