Forbes June 26, 2024
DJ Paoni is the CEO of Certinia, whose Services-as-a-Business platform integrates all facets of service business operations.
When the Ford Model T debuted in 1908, few appreciated how profound its impact would be. Beyond disrupting transportation, it revolutionized city layouts, reshaped the environment and transformed entire industries.
AI is having its Model T moment. Just look at the investments companies are making. Gartner Inc. forecasts (via CDO Magazine) that global spending on AI software will increase from $124 billion in 2022 to $297 billion in 2027, a 19.1% CAGR.
Embracing AI is no longer about making a strategic choice. It’s about the basic survival of your business. Given the impact today’s investments will have, avoiding AI’s distractions and not making...
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