Advisory Board April 4, 2024
According to a new report from Press Ganey, patients’ perceptions of hospital safety have declined since the COVID-19 pandemic. At the same time, healthcare workers are facing more violence in the workplace, which could lead to more burnout and exacerbate labor shortages.
Workplace Violence Resource Library
Patients are feeling less safe in hospitals
For the report, Press Ganey analyzed data from 12.5 million patient encounters, 1 million health system employees, and over 550,000 safety events that were reported in 2023. The patient experience data was collected from more than 500 healthcare organizations.
Overall, patients’ perception of safety in hospital settings declined while their perception of safety in outpatient settings increased between 2019 and 2023. For outpatient settings, 81.9% of...
Today's Sponsors
Today's Sponsor