AJMC January 12, 2024
Minakshi Raj, PhD, MPH, Bradley Iott, PhD, MPH, MS

Patients’ motivations for telehealth use require further investigation to develop appropriate policies.

ABSTRACT

Objectives: Use of telehealth has been on the rise since the start of the COVID-19 pandemic. Although there has been much investigation of telehealth use in the context of replacing in-person visits, there has been limited study of patients’ motivations for using telehealth. The objectives of this study were to (1) evaluate patient characteristics associated with telehealth use and (2) evaluate patients’ motivations for using telehealth.

Study Design: We conducted a cross-sectional secondary data analysis of the 2022 nationally representative Health Information National Trends Survey.

Methods: We conducted logistic regression models estimating the relationship between demographic and health characteristics and (1) use of telehealth services in the...

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