Medical Economics January 5, 2024
In 2024, health care organizations will need to intensify their efforts to reduce disparities and advance equity for the diverse populations they serve. It’s not only the right thing to do, it’s required for compliance with federal regulations and it makes great business sense too.
Because 68 million Americans speak a language other than English at home, interpretation and translation services are essential to expand access, boost engagement, improve outcomes and elevate the patient experience.
As a language services professional who works with health care organizations nationwide, I would like to offer some considerations for health equity, language services and marketing leaders to keep in mind when planning for the year ahead:
A new rule will strengthen discrimination prohibitions
The...