HealthsystemCIO.com May 14, 2024
Cybersecurity attacks have become increasingly common — and debilitating — in recent years. And yet, when Change Healthcare, a unit of UnitedHealth, was hit by ransomware in late February, it truly rocked the industry, causing disruptions both to patient care and billing information systems nationwide, according to HHS.
The reverberations of the attack are still being felt, and likely will be for some time.
“It was a wake-up call,” said Chris Akeroyd, CIO at Children’s Health, citing the “porous” nature of healthcare and the myriad partnerships required to deliver care across the continuum. The Change event, he noted, emphasized the impact of business continuity that third party services have within our environment. We have to get down and really understand...