PYMNTS.com October 1, 2024

The Consumer Financial Protection Bureau (CFPB) is targeting illegal practices among medical debt collectors.

The practices include “double-dipping” to get paid for services covered by insurance, harassing consumers to pay “fake or exaggerated charges,” misrepresenting consumers’ rights to contest bills, and collecting debts without documenting that the amount is owed, according to a Tuesday (Oct. 1) press release.

“Medical billing is often riddled with errors, including inflated or duplicative charges, fees for services the patient never received or charges already paid,” CFPB Director Rohit Chopra said in the release. “The CFPB is taking action to ensure that Americans are not unfairly chased by debt collectors over unsubstantiated or invalid medical bills.”

Around 100 million Americans owe more than $220 billion...

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