HealthLeaders Media September 23, 2022
Amanda Norris

Todd Mallon, CFO of Advocare, says the organization has a near-perfect net collection ratio.

Improving net collection rates and overall revenue cycle management processes is top of mind for revenue cycle leaders and adding in new solutions and automation to streamline those operations has been a must for many organizations.

Todd Mallon, CFO of Advocare, one of Pennsylvania and New Jersey’s largest independently physician-owned and physician–governed multi-specialty medical organizations, recently spoke with HealthLeaders about implementing new technology to streamline the health system’s revenue cycle management operations.

With over 650 providers and 3,000 staff across over 150 independent care centers that facilitate roughly two million patient visits annually, Mallon said it was essential to simplify its revenue cycle.

Since implementing new...

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Topics: Interview / Q&A, Physician, Provider, RCM (Revenue Cycle Mgmt), Technology, Trends
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