Becker's Healthcare May 12, 2022
Naomi Diaz

Cerner has not kept its EHR system online consistently enough to fulfill its $10 billion contract with the Department of Veterans Affairs, The Spokesman-Review reported May 10.

Cerner is required to meet a minimum level of “uptime,” the time during which the system is fully available to users, but failed to do so, according to the report. The company will now provide the VA with a credit in exchange for falling short of the target, according to Terry Adirim, MD, program executive director of the VA.

“Cerner Government Services understands and acknowledges the Department of Veterans Affairs’ concerns with outages and degradation of the VA Electronic Health Record system to date,” a Cerner spokesperson wrote to Becker’s. “We...

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