Behavioral Health Business January 3, 2024
More than 16,000 New Yorkers will receive payouts after the New York Attorney General collected more than $740,000 from unicorn mental health company Cerebral.
Cerebral, the cash-flush mental health company with a tarnished reputation, paid out $200,000 in penalties and $540,162 in restitution for maintaining a “long and burdensome” cancellation process that often resulted in patients paying for services never received, according to the office of New York State Attorney General Letitia James.
The Attorney General’s investigation also revealed that the company directed its employees to hide negative online reviews and submit falsified positive appraisals.
Cerebral has faced a wave of scrutiny over the last few years. In 2022, The Department of Justice investigated New York-based Cerebral for a...