Becker's Healthcare May 24, 2024
Madeline Ashley

Patient trust is an essential yet delicate part of healthcare, with many factors affecting just how strong that trust is.

One such factor that can dissuade a patient’s trust in their healthcare provider is the level of understanding that a patient has regarding their health information.

It is estimated that 90 million Americans have low health literacy, an issue that can lead to confusion and anxiety should a patient not be provided with the proper tools to understand the personal information in front of them.

Becker’s connected with multiple health system CEOs to discuss the importance of bridging the trust gap with patients through initiatives like utilizing AI technologies and health equity dashboards to improve patient health literacy.


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Topics: Health System / Hospital, Interview / Q&A, Patient / Consumer, Provider, Trends
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