Medical Xpress November 3, 2025
Canadian Medical Association Journal

Provincial governments that partner with for-profit virtual health care companies need to be cautious to protect public trust in the health care system, according to an analysis article in the Canadian Medical Association Journal.

At least four provinces in Canada have partnered with corporate virtual care organizations as part of efforts to deal with challenges in primary care access, offering via video, phone and text messaging.

“There are risks associated with direct-to-consumer virtual ‘walk-in’ style care related to access, quality of care and data privacy,” writes Dr. Lauren Lapointe-Shaw, a clinician-scientist and associate professor, Temerty Faculty of Medicine and the Institute for Health Policy, Management and Evaluation, University of Toronto, and ICES Central, Toronto, Ontario, with...

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