HealthLeaders Media November 7, 2023
We spoke with the organization about how they selected their automated solution, the key players involved, and results they’ve seen.
KEY TAKEAWAYS
– With patients shouldering more of their healthcare costs and not understanding the benefits, a provider’s billing process can make accessing care frustrating.
– When looking at options to streamline the AHN’s billing and insurance process, leaders from the network and Highmark Health were involved in the decision-making.
Pennsylvania based Allegheny Health Network (AHN) brings in $4.5 billion in annual revenues. Like many healthcare businesses, it has recently invested in the digitization of its revenue cycle, specifically the automation of patient billing.
To tackle the network’s growing issue of uncoordinated bills and fragmented communications between patients, payers, and...