Healthcare IT News November 20, 2024
Among other wins, St. Luke’s University Health Network has reduced length of stay for patients going to post-acute facilities by 0.3 days. This decrease translates into significant bed availability and improved patient throughput.
Prior to implementing case and referral management technology, St. Luke’s University Health Network was struggling with standardizing how it effectively and efficiently managed post-acute referrals across its 11 campuses in several counties.
THE PROBLEM
Without a centralized platform, each campus followed slightly different workflows, leading to a more fragmented approach that often resulted in additional delays in patient discharges. The inconsistency in how case managers handled referrals impacted the ability to efficiently allocate beds, contributing to unnecessary strain on inpatient resources, especially during peak periods.
A key...