PYMNTS.com December 30, 2024

Brazilian startup Carecode has closed a pre-seed round to support the development of its service that uses conversational artificial intelligence (AI) to deliver customer service in healthcare.

The service enables healthcare companies to talk in the tone of their brand, “with empathy and clarity”; provide answers about scheduling, billing, FAQs and other issues; reduce costs; and increase operational efficiency, the company said in a Monday (Dec. 30) post translated to English by LinkedIn.

“Our mission is clear: to help healthcare companies deliver faster, more efficient and more humane care,” the company said in the post.

Carecode raised $4.3 million in its pre-seed round, which was mostly funded by a16z and QED, TechCrunch reported Monday in an article to which Carecode...

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