CAQH May 2, 2019

84 percent of “attachments” sharing medical information between providers and health plans are exchanged through mail or fax, resulting in administrative inefficiency and delays in patient care

CAQH CORE today released a white paper, “CAQH CORE Report on Attachments: A Bridge to a Fully Automated Future to Share Medical Documentation” on the challenges associated with the exchange of medical information and supplemental documentation used for healthcare administrative transactions. The report identifies five areas to improve processes and accelerate the adoption of electronic attachments.

“The inefficient and manual exchange of attachments has real member consequences,” said Lou Ursini, Head IT Program Delivery for Aetna/CVS. “It delays prior authorizations, hinders the transition...

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