McKnight's November 28, 2022
A new study across 16 Missouri nursing homes will examine whether transitioning from fax and voicemail communications to a text-based platform helped to reduce avoidable resident hospitalizations.
Investigators from the University of Missouri received a $1 million federal grant to analyze the effectiveness of the HIPAA-compliant Mediprocity text messaging platform when it was used by nursing home staff during an earlier study.
Like many nursing homes in the United States, staff at the participating facilities traditionally relied on faxes and voicemails to connect with offsite clinical colleagues and residents’ family members while making care decisions, the researchers said.
Doing so can slow down communications and lead to unnecessary transfers, said researcher Kimberly Powell, PhD, RN, of the MU...
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