Patient Engagement October 28, 2020
Patients have the digital health literacy and tools needed to implement telehealth for after-hours patient-provider communication.
Patients are receptive to the idea of using telehealth for patient-provider communication outside of traditional office hours, with about one-fifth saying it would likely get them answers to their health-related questions more quickly, according to a study published in the Journal of the American Board of Family Medicine.
However, a sizeable portion of patients do have concerns that connecting via telehealth may detract from the in-person interpersonal relationships they enjoy with their providers, the study showed.
Telehealth has emerged as a critical tool for connecting patients with their providers when patients cannot come into the office. Notably, the forced shutdown of non-urgent medical appointments...