Brookings September 24, 2021
Aaron Klein

ABSTRACT

Access to electronic financial services, in particular digital money, has replaced the digital divide as an unintended yet significant barrier for low-income individuals to participate in new technologies, including those that lead to better health outcomes. This paper explores this problem in depth. It begins by describing and documenting the barriers, costs, and benefits to accessing and using digital money. Next, the paper turns to implications of the broader technological revolution on the nature of money and payment systems. This includes an examination into the structure of our banking and payment systems and their overlay into different demographic groups of Americans. The paper then explores the ramifications of disparity in access to digital money for physical health including an...

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Topics: Equity/SDOH, Healthcare System, Insurance, Patient / Consumer, Payment Models, Provider, Public Health / COVID, Technology
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