Health Affairs July 8, 2020
Contact tracing—the process of identifying and quarantining people who may have been exposed to a person with COVID-19—is so important to breaking chains of transmission and containing community outbreaks that states plan to hire tens of thousands of contact tracers in the coming months. Tech companies are racing to build apps and technologies to help. However, without building an infrastructure to measure and calibrate these efforts, the push to identify more contacts faster may result in the quarantine...