Can Automation Fix Revenue Cycle Management’s Staffing Problem?

Healthcare Innovation July 11, 2023
Mark Hagland

In the July/August Issue of Healthcare Innovation: Patient care organization leaders are moving forward to accelerate their leveraging of automation in the revenue cycle management sphere

As everyone in healthcare knows, the COVID-19 pandemic turned out to be devastating not only in terms of the number of lives lost and the illness that it caused, as well as the pressure on clinicians and other healthcare workers; it also created an unanticipated rearrangement of the job recruitment nationwide.

As senior leaders in hospitals, clinics, and health systems nationwide sent workers home to work remotely whenever possible, because of the intensive danger of infections in the first months of the pandemic, an unexpected thing happened: suddenly, health systems were competing for non-clinician...

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