Medscape February 5, 2020
Michael Vlessides

That smart device sitting in your kitchen can play music, pull up recipes, and even flatulate on command. However, a team of California researchers says these virtual assistants have the the potential to help individuals fight addiction — but they’re not there yet.

Investigators examined some of today’s most popular intelligent virtual assistants and overwhelmingly found the devices failed to provide useful information in response to queries for addiction help. In fact, only 4 of 70 help-seeking queries to five of the most popular devices returned singular responses, only one of which was even slightly helpful.

“Most of the time, the responses reflected the device’s confusion,” study investigator John W. Ayers, PhD, MA, of the Center for Data Driven Health...

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Topics: Digital Health, Market Research, Patient / Consumer, Provider, Technology, Trends, Voice Assistant
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