HealthLeaders Media September 15, 2025
Eric Wicklund

Oracle is unveiling AI tools that help patients better manage their healthcare journey through the patient portal. It’s a strategy many providers are embracing as they look to improve their digital front door.

KEY TAKEAWAYS

– Some 90% of health systems in the U.S. have patient portals designed to improve access to the EHR, yet only 15% to 30% of patients actually use them.

– With health systems and hospitals looking to improve the patient experience, the spotlight is on developing better patient portals with interactive tools.

– EHR providers like Oracle Health are introducing AI tools designed to improve the digital front door, offering services such as patient scheduling, insurance coverage and payment data, and AI-generated summaries that translate...

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Topics: AI (Artificial Intelligence), EMR / EHR, Health IT, Patient / Consumer, Provider, Technology
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