Forbes October 22, 2024
John Werner

If you don’t work in a medical office, you might be asking yourself, “what medical records problem?”

However, if you’ve ever asked a hospital to send medical records to some other practice or healthcare facility, you might have an inkling of what the country’s medical professionals are dealing with.

The Old Machine: Faxes in Medical Offices

Essentially, medical offices are unable to send each other information in a direct and straightforward way. There’s a physical reminder of this in the back of many offices – making noise, spitting out paper documents.

That’s right — it’s a fax machine.

To many first-time visitors, it might seem strange that 21st-century doctors’ offices are relying on a technology that’s been replaced in most...

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