4sight Health March 18, 2025
David Burda

Maybe it’s me. Maybe it’s because I turn 65 next month and will officially enter the demographic of “65 or older.” But I’m definitely picking up a vibe about consumers and healthcare AI. I’m sensing an inverse relationship between the adoption of AI technology by healthcare organizations and consumers’ skepticism of AI use cases in healthcare. The more the healthcare system adopts AI, the less consumers trust AI.

Allow me to make my case.

In February 2023, the Pew Research Center released the results of a survey of more than 11,000 U.S. adults on their views of AI in healthcare and medicine. Here are some of the results:

  • 60% said they would be uncomfortable with their healthcare provider relying...

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