Managed Healthcare Executive June 12, 2024
Geeta Nayyar, M.D., a rheumatologist and author, discusses how misinformation and disinformation is eroding the trust between doctors and patients, and how healthcare organizations can be part of the solution.
The COVID-19 pandemic revealed a crack in the people’s trust in public health and healthcare organizations. Health authority efforts to curb the spread of the novel virus, including masking and the use of vaccines, was often undermined by the spread of often incorrect medical information. And led to at least 232,000 preventable deaths.
Medical misinformation and disinformation — incorrect information that is deliberately spread — is not new, but today’s social media environment makes it that much harder to reach patients.
Healthcare organizations have to be part of the effort...