HealthLeaders Media June 27, 2022
Revenue cycle leaders share their experiences with measuring staff productivity in this new, remote workforce environment.
KEY TAKEAWAYS
– Staff productivity is returning to pre-pandemic levels
– Quality assurance plays a large part in measuring productivity
– The option of bringing staff back into the office to encourage productivity is officially designed out
Like most of healthcare, the revenue cycle workforce has changed dramatically within the last several years. An entire office floor that previously housed a revenue cycle department is now silent and desolate as most staff have been working remotely for years at this point.
While working remotely has been a success for most organizations and is now a permanent work model, measuring productivity has moved to the...
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