Chief Healthcare Executive February 17, 2025
Healthcare leaders talked about the frustration hospitals and doctors are facing when insurers reject claims, the impact on patients, and the need for a better process.
Nashville – Hospitals and physicians have grown increasingly frustrated about insurers denying claims, saying it costs them time and money while hurting patient care.
At the ViVE digital health conference, a panel of healthcare leaders expressed optimism that technology and artificial intelligence can offer some relief, but they also said that the solution won’t be solved simply by technology.
Dr. Soumi Saha, senior vice president of government affairs at Premier, Inc., says AI isn’t a panacea.
“The process itself is broken,” Saha said. “So you can’t just simply put tech or AI on top...